Terms of Business
These terms govern engagements between FCG Systems Ltd and our clients. Specific projects may be governed by a separate signed statement of work.
1. Engagement
All engagements begin with an onboarding review. Final scope, deliverables and timeline are confirmed in writing after that review. Deposits secure the project start.
2. Payments
Deposits are taken via Stripe Checkout and are non-refundable except as set out in our Refund Policy. Deposits are deducted from the final agreed project cost. Balance payments are invoiced at agreed milestones.
3. Scope changes
Material changes to scope after onboarding will be priced separately and confirmed in writing before work proceeds.
4. Intellectual property
On full payment, clients receive a perpetual licence to the bespoke configuration and deliverables produced for them. Underlying frameworks, libraries and reusable components remain the property of FCG Systems Ltd.
5. Confidentiality
Each party agrees to keep the other's confidential information confidential and use it only for the purposes of the engagement.
6. Liability
FCG Systems Ltd's total liability is limited to the fees paid for the relevant engagement.
7. Governing law
These terms are governed by the laws of England and Wales.
This page is a placeholder pending final legal review. For specific questions, please contact us.